WE LIVE IN A REMOTE PART OF BALA WITH A WIDE POST CODE. I GAVE EXPLICIT INSTRUCTIONS FOR THE DELIVERY DRIVER NOW TO ACCESS THE TRACK TO THE HOUSE AND ALSO WHERE TO LEAVE THE PARCEL IN THE DPD BOX AT THE BOTTOM OF THE TRACK. IT WAS MEANT TO BE DELIVERED LAST FRIDAY AND I STAYED IN IN CASE OF A PROBLEM. I GOT A NOTE AND PICTURE FROM THE DRIVER OF WHERE HE HAD TRIED TO DELIVER THE PARCEL, THE PROPERTY BORE NO RELATION TO MY ADDRESS. THE PARCEL WAS THEN SUPPOSED TO BE DELIVERED ON MONDAY AND YET AGAIN I LEFT EXPLICIT INSTRUCTIONS TO WHERE THE DPD BOX IS - YET AGAIN IT WAS NOT DELIVERED AS THE DRIVER COULD NOT FIND THE ADDRESS. IN THE END I ARRANGED FOR IT TO BE DELIVERED TO A LOCAL PHARMACY IN THE TOWN WHERE I PICKED IT UP ON TUESDAY. EXTREMELY DISSAPPOINTING SERVICE. PRODUCT ALWAYS GOOD SO NO PROBLEM WITH THAT.