Can’t comment on the goods are still not received them. Order placed 10 days with 48 hour delivery from dispatch. They have been in the sorting office in Bham for days. Have had to buy products elsewhere as a result. Contacted Company twice and been told they tend to turn up sooner or later and as the order had been shipped I couldn’t cancel it. Not much use when I picked my puppy up last Saturday. It’s a shame when Companies are let down by poor delivery but I think more could have been done to chase my parcel up. I run a £10 million turnover mail order business so I know what can and can’t be done when an item is shipped and goes missing or gets delayed. If it does turn up will I be expected to pay for the return and I’ve been sent a form to claim directly from the post office myself if it doesn’t arrive. Not a happy customer won’t use again