Our onboarding experience with MessageDirect has been efficient. They processed our subscription quickly and provided helpful call notifications — in way that it was efficient for us to get back to the callers as the representatives were able to get necessary contact information. A team member of ours actually had the chance to speak with a representative when a call was being transferred, and described that the representative sounded friendly yet professional. This is very helpful for our daily operations. I am glad that the representatives from MessageDirect are professionals which reflects positively on our company.