I don't want to be negative, but the jugs leak when pouring and the siphon system isn't all that great compared to a fermenting bucket with a tap. It feels a little cheap and clumsy even though it works... sort of. Apart from that; delivery was excellent (including communication), starter kit is great because one's not lacking anything, the sample flavourings are a nice gesture. Also: the enthusiasm on the youtube channel and the myriad step-by-step instructions there are knowledgeable, accurate and easy to follow, making a succesfull run almost a certainty. I'm on run 3 at the moment of this writing and I'm not regretting my purchase for a single second. Bravo.