Dear IDS, On December 30, 2020, I ordered and paid in total € 1139.86, of your products with shipping and handling include, as usual. (copy attached) . On the date, I was not alerted to any changes, as the order was placed and paid for in 2020.Last week, I was informed by DHL that I should pay  for the order to be delivered  (which amount was not given to me at the time). That said, I contacted your services, where I have been told that you would refund me the tax amount (€ 213.15€). I was informed yesterday by DHL that for the order be delivered, I will have to pay 582.86€!!!! (copy attached).I hereby request that in addition to the 213,15€, the amount of 369,71€ be refunded to me (by the same payment method i have used), in order to make the total amount that DHL requires. I emphasize once again that when I placed the order, in 2020, what I paid for, includes shipping and handling. Best regards,