Herwick Cottages themselves provided an excellent service. It was easy to book, and the information provided was clear and accurate. I nearly had to cancel due to getting Covid, and it would have been useful if the claim form (from the insurance company) could have been printed off rather than completed online. I needed to get proof of illness from my GP, but to organise this it seemed that I needed to start the cancellation process, which I did not want to do as I hoped to recover in time to go on the holiday (which indeed I did). Also, I am due to get my deposit back, but I do not know how this will be done. The cottage was in a fantastic position, but it was not as clean as I would have expected (eg the duvet in the main bedroom was stained and it needs replacing). It might be useful for Herdwick Cottages to periodically inspect the properties that they are advertising.