The person to whom I sent the hamper said that he was very pleased with it; however when I ordered it I was told by you that I would be notified when it was actually sent and that it had been delivered; this did not happen and I had to phone the recipient‘s wife to see if the hamper had arrived as it was supposed to have been a surprise so I was disappointed that after placing the order with you I heard nothing from you until now asking me for a review of Hay Hampers so obviously I am disappointed and will not be using you again. I cannot answer the remaining questions since I do not know the answers and do not wish to ask the recipient.