Price of membership has gone up but cleanliness of the place as very much gone down with the womens changing facilities downstairs smelling of sewage. Previously done a questionaire like this and was ignored as well as conveniently my membership being cancelled and then having emails asking for money. tried to email numerous times with my emails being bounced back immediately even though the email address is the one provided on the bottom of their correspondence to their members. poor customer service. there are limited gyms in Bridgend which is why they get business but i would venture out of Bridgend to a better place with nicer facilities and better customer service. i since have joined somewhere else which is 10x cleaner and the customer service is astounding and the price is way lower.