Delivery: I was told after I ordered on a Thursday, that it would take 3 working days. I would be at home then so I calculated that it would arrive on Weds. I also asked if it was made of cast iron - I was told yes. The item was delivered 2 days after ordering and I was not there to receive it - the DPD driver just left it, in plain sight, on the doorstep despite a message posted on my front door telling him to deliver it to another house. I even put on the DPD website instructions to leave it at no. 23. I was very lucky that it was not stolen; thankfully a vigilant neighbour saw it and took it in for me. The item was not cast iron but lightweight steel. I will not order from this company again.
1 year ago
GRATE FIREPLACE ACCESSORIES has a
4.5
average rating
from
2,065
reviews
Book your activation call by clicking the button below. Or call us now on
+1 213-325-5109 .
Book a Call
Alice, Customer Support
Start Your Free Trial
Thank you! Now Check Your Email...
A member of our team wil be in contact shortly to discuss your existing contract and the next steps to take.
We've sent you a link to verify your free account. Click the 'VERIFY ACCOUNT' button in the email to complete activation and access your REVIEWS.io dashboard.
If you have any issues then please open chat to talk to a product specialist.