Christopher D
I had no complaint whatsoever about the medical itself, but I have major reservations about 'Getting A Medical'. I was asked to give feedback on the medical, which I did, but also explained partly how I came to that view. I think this is valid. It explains my feelings about being asked to attend; the location, travel arrangements and so on. Much of this is outside the control of Getting A Medical, but my frame of mind when attending matters. I had negative thoughts but still found the process painless and efficient. My view might have been different if all those factors had been different. Now I have found that, far from an opportunity to give my opinion and express my honest thoughts, there are actually right and wrong answers. This is foolish on your part. It has transformed a positive experience into a negative one. It has soured my opinion about Getting A Medical as an organisation, although not of the front line staff. I suspect Getting A Medical of only accepting favourable reviews and, in this instance, favourable reviews that do not contain anything else. My review now is: "Getting A Medical is an organisation with many good staff filling customer-facing roles, but I cannot give a positive endorsement because they appear to be run by bean counters and algorithm fanatics, who expect customers to phrase everything in terms that fit Getting A Medical's answer scheme. This treats people willing to make the effort on providing feedback as idiots, capable only of ticking boxes. "You have, effectively, given me a form asking for qualitative feedback, then told me you wanted quantitative. I have now spent valuable time writing free text when you wanted me to tick boxes, and now more time telling you why this annoyed me. Imagine how much useful information you could have got if you had used my time wisely? "No? Consuder this: you didn't explain what you wanted; you didn't provide a format for that; and you asked me to change my opinion because you didn't like it. "My experience of time at the building in which the medical took place was good. Everything else about Getting A Medical stinks"
2 years ago
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Getting A Medical has a 4.6 average rating from 884 reviews

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