Rolled up at 15.40 on Saturday looking to buy a new threshold seal for my EYG door. It's long out of warranty, had it replaced under warranty before but it never seemed to last long before failing so gave up till recent energy prices made it more important. Anyway checked online, saw they were open till 16:00, and rolled over with the original door seal in hand. Noticed the yard seemed to be deserted but at twenty minute before closing on a Saturday that's not a surprise. Went to the door, it wouldn't open. Locked. The lady inside told they were closed, I think that's what she told me anyway as I was lipreading through a closed door. I figured maybe the online info about opening hours had been wrong, it happens sometimes, but spotted the opening hours displayed on the window quite clearly saying Saturday and Sunday open till 4pm. I pointed at the hours written right there on the glass, she said something but I've no idea what as my lipreading isn't fantastic and evidently the soundproofing on those front doors is pretty good lol So the trip was a bit of a waste of time. Top marks for soundproofing on those double glazed doors but a big round zero for customer service.