I was very disappointed with this company, and will not be using them again. When order was placed we were given 5-6 weeks timescale. After 5 weeks hearing nothing I phoned to chase installation date. Was then sent email saying it was being processed, coincidence on the day I phoned?! Day of installation, which was stopped (after asking if they have lintel) because lintel was not supplied. Later we had a call to ask if we were satisfied with fitting. Installation rebooked for one week later, day before EYG phoned and cancelled! Got another call to ask if satisfied with fitting. Only after several calls to several numbers did I get a new installation date for a week later. Finally patio door was fitted, installer said lintel was not required, so could have been done 3 weeks earlier on first fitting date. Makes me wonder if anyone at the company has any idea what they are doing!