I recently purchased Ruby Rouge semi permanent due to my original Color being out of stock although the colour looked vibrant it was extremely disappointing, as the colour ran stained my garments which was a real shame, I washed my hair with crazy Color shampoo and my own and this still stained my nails I purchased a few bottles and was told to upload batch No (I’ve done so) and this will be investigated. In addition, correspondence is extremely poor with the crazy Color team stating they will get back to me, I’m still waiting this is terrible customers service. I’ve been using crazy Color since I was 14 years old, and am now in my 50’s this shows over the years I am a avid customer and believe at the time crazy color revolutionised hair colouring, as it’s kind to my hair and it’s vegan friendly hence why I am still here!!! So come on crazy color show the same quality of care to your customers by corresponding when need be!!!! I would like a refund