Cigars delivered late, but arrived just in time the day before Xmas. Customer service wasn't brilliant, as they didn't get back to me with a tracking number when I called to ask for it. All in all tho, things worked out ok. Paid £10 for next day tracked delivery. The company should email client their tracking number soon as they send, so they can see where their package is. This would make the customer feel more secure in their purchases, as they would know where their package is at all times. My Dad was chuffed to bits wi his cigars tho, and I will use the Cigar Club again! Thanks Cigar Club.