I placed a large order under the terms of an offer email. The discount did not go through for the order that I placed. I wrote to the email alias asking why. I was told it was because the order qualified for free shipping. The offer required a 15£ purchase. The exclusion for orders with free shipping was not stated on the offer. I wrote back expressing this. Noone responded. I have followed up and there has been no response in over three weeks. This is very unprofessional customer service at a minimum. Not honouring the terms of the discount is worse.
1 year ago
BUTTERM!LK has a
4.9
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