Bought this product in late February to replace our old gazebo from a different supplier that took a bartering in September but only assembled it in May. The gazebo arrived in two stages, the frame then the cover. The cover delivery was down to me accidentally ordering the white rather than the grey, but when I noticed my error,before dispatch, I emailed Bulhawk on a Sunday morning and they promptly amended my order. My wife and daughter assembled the gazebo in about 15 minutes, just follow the instructions! It's sturdy,has a good canvas covering and is roomy. I must admit it's taller than I thought it'd be, but that's down to me not checking the height,just the footprint. Looking forward to spending many happy hours looking at the rain. Good prompt customer service. Delivered on time. Good quality product. So far so good.