Truly cannot praise this company enough for their continued support.Since I purchased my first gazebo ten months ago, Throughout the erecting the problems I had with condensation.They have given me every advice and support they possibly could, It made the most amazing Christmas grotto and ( Despite their advice ) has remained up since than, and has just survived another family party. We need a second gazebo I ordered extra sides.I ordered gullies to connect them because of the forecast being rain.I emailed and explained it was urgent and they delivered them within 48 hours.Absolutely incredible service.... I just can't speak highly enough of them. And i'm already waiting for my next order The quality of these gazebos far exceeds.Anything we've ever bought in the past And I own seven gazebos