Nice products but rubbish customer service. Very long wait time for delivery with no communication from the company except when I emailed them (though they did reply relatively quickly when I messaged). Only ended up getting the products delivered after several times of emailing asking for confirmation. Several times they said they would get back to us with a delivery confirmation "tomorrow" and did not until I chased again, sometimes weeks later. Ordered in April, got the table and most of the chairs end of July, two chairs missing, and still not delivered by November. Customer service person answering emails pleasant and apologetic, but it really isn't acceptable to have to constantly chase a delivery, it should be up to the company to provide a delivery estimate/date and contact the customer if there is a delay.
2 years ago
Briggs and Jones has a
4.0
average rating
from
76
reviews
Book your activation call by clicking the button below. Or call us now on
+1 213-325-5109 .
Book a Call
Alice, Customer Support
Start Your Free Trial
Thank you! Now Check Your Email...
A member of our team wil be in contact shortly to discuss your existing contract and the next steps to take.
We've sent you a link to verify your free account. Click the 'VERIFY ACCOUNT' button in the email to complete activation and access your REVIEWS.io dashboard.
If you have any issues then please open chat to talk to a product specialist.