The ordering process was really simple and easy. And delivery arrived promptly the week following. fitting them was another story altogether. On the website it requests you to put in actual opening sizes if you are fitting the blinds within the recess of the window. They assure that you have no need to make any allowances on your measurements as the factory do this when they are in manufacture. I came to fit the blinds and cut down every single blind by 10 - 15 mm to get the blinds to fit snugly inside the recess. Now for the price i paid for 10 blinds i would expect a lot better! The blind factory abouts sums it up!