Came to the property to paint. Rather than request to move vehicle for access they covered my car in scabby dustsheets resulting in scratches and paint over the bonnet, windscreen and wings. If this wasn't enough they also moved the industrial style bins which appear to have impacted my car leaving a visible dent. Staff refused to give details of company even implying the two of them felt intimidated because I raised my voice at the complete jibberish they were saying. Common sense says you ask people to move vehicles or cover them in clean dustsheets not ones covered in paint and cement.
I think when you willfully damage someone's property due to your own negligence the way forward is not to deny responsibility, point out touch-up paint on the bonnet next to the paint that you dropped , act like you can't see the dent in the quarter panel and finally check how old the masonry paint is by rubbing it into the less than week old laquer with his finger and spit. And yes rub in is the correct term as it didn't remove the paint splatter and considering the advise was not to even wash the car for a 2 week period I'm guessing vigorous rubbing with his index finger probably more harsh than a sponge. Trawled the Internet to find a number to call who where polite but more interested in passing me numbers to call them. My first thought was no, my first call should be the police for criminal damage not chasing round to find someone who could have the same number of brain cells as those encou teres on site, so I left my details and advised I will be contacting the police in 1 hour if I hear nothing back, that way no one needs to feel intimidated and they can revoke their rights to their own complaints procedure. Smart. Having been a contracts manager for Homeserve, Peter Cox and Axo Nobel I have an idea how good site management is implicated.
1 year ago
Bell Group has a
3.9
average rating
from
282
reviews
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