Aqualift responded very quickly to my enquiry. Pete the salesman came to see me a couple of day later on the Thursday, demonstrated the unit to me which was extremely easy to use. The installation was scheduled for the following Tuesday and Matt & Ionut arrived promptly in the afternoon. Nothing was too much trouble they demonstrated the unit when installation was complete, gave me excellent advice regarding the charging and maintenance of the batteries. They left my bathroom nice and clean in excellent order and completed the setup in less than an hour. Great service from all concerned. I’m so looking forward to being able to take a good long soak in the tub again and not rely on the shower which was becoming so difficult.