where do i even begin with this scam of a company? i made the mistake of renewing my contract with them and less than 6 months in, i have no service and when i contacted XLN, i was told my broadband has been "slammed" they then offerred me a new contract at a much higer rate which I declined and requested they investigate and get my line back or terminate the contract seeing it has been "slammed". I have now called XLN a total of 9 times since friday 6th october with an average waiting time of 45mins and still no solution. i have sent in a complaint via the online form but no one has called back yet. when i cancelled my direct debt because they failed to contact me that they have been bought over by daisy communications, they where quick to send me a text and email. I have just been told by another member of the accounts management team that my complaint and account has not been looked into by the escalation team. i suggest you give this company a miss regardless of how cheap they may initial appear. the cost to your business is nothing compared to money you may save with them.