Holly Williams
Sofa ordered 1st May, won't arrive until September Sofa ordered 1st May No communication on where the sofa is, any updates at all apart from confirmation Called the phone line, busy Retried 20+ times Put on hold for 1+ hrs Through the customer service, nothing they can do to get me my order by the proposed 21st July originally cited Now told completion due 16th August Then they send to logistics week after Then we have to book the delivery itself so realistically it will arrive in September Unacceptable deviation from what was advertised as their product offering, won't arrive within 4months of paying for it and no communication to tell us so Just not worth it
2 years ago
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Willow & Hall has a 4.7 average rating from 2,695 reviews

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