PLEASE DON’T USE, Ordering the tiles wasn’t a bad experience, but when we went to pick up the tiles we had to wait 2 hours while they looked for them, then to be told they hadn’t arrived from the warehouse. They said they would courier them to my house. The Bathroom fitter was ready to lay the tiles so had to cancel his days work, putting me out of pocket. I then went to chase up the delivery only to be told that they weren’t coming and now they were out of stock, and wouldn’t have anymore in for 2 weeks. We had to go to another tile shop which delivered the same tiles the next day. The sales assistant apologised but that doesn’t make up for the time i have waisted and the money lost. Birkenhead Store.