Took my son to buy his first fragrance with some of his birthday money. He picked CK Obsession for Men, but then accidentally picked the women’s version and bought that. Tried it on in the car and realised the mistake. Took it straight back and explained the mix up but the store refused to exchange it. Zero help even considering the circumstances. Really disappointed and we will not be shopping there again and will warn all of our friends. It may be discounted, but clearly at the cost of customer service.
8 months ago
The Perfume Shop has a
2.4
average rating
from
112
reviews
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