I have ordered a Christmas tree it was due to be delivered on or before 4/12 18, there is no sign of it. phoned twice, I have been informed if I receive the tree AFTER Christmas get back in touch. I have paid for this item on the 5/12/18 as I would have been charged interest if I hadn't. It is a complete waste of time trying to track the item as it doesn't tell you anything you don't already know, and the person on the phone was of no help, I can't afford to go out and buy another tree, but studio doesn't care. even if I do actually receive the tree I will never order from them again