Sofa console was defective,called customer support to report this fault.The sent a technician who did a bad job trying to fix it.When I raised a complaint again support team changed their tune and said the fault wasn’t manufacturers and I wasn’t happy I would have to find an independent technician to verify this.Bad customer service and very rude.If there was a zero star that’s what I would have given them.Buy at your own risk.I ignored the bad reviews trying to give them a chance but I regret not taking them seriously.So if you are out there looking for sofas and you disregard these negatives reviews, good luck we shall hear from you soon after you get your delivery and have parted ways with your hard earned money.
4 years ago
Sofology has a
1.2
average rating
from
1,630
reviews
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