I dont know where to start. Delivery was supposed to be 21.12.19. Day before no contact so when I rang they said that they hadn't ordered my sofa. Passed me to somebody else whi said that I hadnt paid for it. Then passed ne to somebody else and said the train that it was on had broken down. No contact to let me know. Left me with no sofa over Christmas. Then new year came and hadnt heard anything, the delivery team told me it had been in the warehouse for nearly a week. When they delivered it, the modules wouldn't stay together. Had to call them back. And after 7 weeks the whole sofa had sank. Tried to resolve this and sofology told me that maintaince was nothing to do with them and I should have cared for it better. But no instructions on how to do this. I would never recommend sofology, I would rather sit on a pallet.