Cheetah 3 seat sofa was great until delivered. We sunk on it. Compared to the shop equivalent my wife was unable to rise from the sofa unaided, once seated due to the lack of volume in the cushion. NO PROBLEM said sofology customer services. They replaced the seating with like for like despite the visiting engineer advising a firmer, more stuffed cushion. It wasn't just the poor filling but the appearance was disgraceful . Sofology repeatedly told us ALL we had to do was plump the individual cushions every day in a manner that would require a fit teenager to do repetitively. These cushions are heavy and awkward for we have disabilities; which Customer services have ignored. Sofology repeatably kept closing the issue only with us reopening to try and find some help. We were told Sofology would not do any more. Therefore we had to have it reupholstered independently