sofa was scheduled for delivery today between 7.45 and 11.4am. It’s 4.13pm and there’s no sign or update of the sofa. The online chat feature on the website is useless and they have no information or contact with the delivery team. Contacted customer services and they will respond within 3 days. Have lost a full days worth of work. And no basic courtesy of someone even informing me that there’s a delay. Unbelievably inefficient systems and processes. Totally avoid.
5 years ago
Sofology has a
1.2
average rating
from
1,630
reviews
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