Anonymous
Spent 3k. Lasted 2 years. Avoid avoid avoid avoid avoid. Very poor quality sofa for the money. Lasted less than 27 months which seems ironic when they have a 24 month warranty. Not a cheaper one, paid over £3k for leather corner suite mid 2020. Delivered 17 July 2020 and looked great. For a while. After 2 years the cushions are so flat your backside hits the frame. The corner seat has sunk so much you have trouble getting out of it. Which would be funny if hadn't cost £3k for the giggles. Raised the issue with them and sent photos as requested. Got fobbed off with a lock and load reply saying we are out of warranty and try plumping the cushions! Can't even do that. The cushions are fixed via stitching to the frame so they didn't even acknowledge what sofa we had purchased. This is the our 4th sofa in 30 years, we look after our possessions and buy higher value items to get the longer life out of them. We had lots of years wear from other sofas and thought we would try sofology. Big mistake. Over priced poor quality products being sold on a sell and forget basis. Zero customer loyalty... Avoid them .. or buy the cheapest stuff they have and avoid the so called quality higher price stuff.
1 year ago
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Sofology has a 1.2 average rating from 1,630 reviews

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