I was a little thrown by the mixed reviews on the website. I called up the company which is based in America and I had an amazing conversation with a seller known as John Patrick. I asked several questions about the company, the product, the integrity of the product and the delivery. He was so helpful that he put down the price of my order, giving me free shipping fee and no extra cost. He upsold me an accessory for the camera and put the price down for 100 to 35. He was more than helpful and completely made me feel more than comfortable about my purchase. I was nervous only because it was alot of money to hand over. However, everything came within 3 days, all items were included too, especially the camera which was brand new and in working order. Obviously other buyers have had bad luck with this website, but that wasnt the experience I had. If I could give more than 5 stars for the customer service and dedication John brought to me, I would. So thank you again and thank you for my purchase and going above and beyond the call of duty.