Yet again I pay for next day delivery and then find out via the tracking system that my parcel has been dumped in the local post office and the tracker states "tried to deliver no one in" what utter rubbish, my wife waited in and also took deliveries from others. They did not even leave a card but how could they if they never visit the property as they were paid to do. This also happened to my elderly parents how stopped in all day and they have an intercom system but again dumped at the local post office and again no card, spoke to local depot but just get excuses. They may delivery 16 billion items a year but lose over 1 million items every year, it is a shame they do not do what we pay them for, no wonder other companies business is growing so fast, I refuse to use them full stop and choice the delivery of ordered items from others if possible. Very poor service at such high prices. Vote with your choice of who you use.