3/15/2020 I ordered a HUUB wetsuit for my son. 4/27/2020 Wetsuit finally arrives (At the same time I had ordered a wetsuit for my daughter from another UK company which arrived 5 days after I ordered it, proswimwear took almost 6 weeks to arrive). 4/27/2020 When we opened the box the wetsuit had several holes in it, since the outside packaging was undamaged I have to assume this was tried on or otherwise used and then boxed up damaged and sent to us. The tissue paper that it is normally wrapped in inside the box was crumpled underneath the suit. Early May: I repackage damaged wetsuit and return it at my expense to their Florida receiving (I understand it gets sent onto the UK from there). 5/18/2020: I receive confirmation via the tracking number that the package arrived at their FL facility 8/4/2020: I’m still waiting for a refund/return confirmation. It’s been almost 5 months since this debacle started. I’m still out $308 + the cost of shipping their damaged goods back to them. Avoid this company at all cost. I so wish I had paid the extra $20 and got this same suit from a better company. 8/13/2020: Their customer service rep has informed me they only send out perfect suits so there is no way the damage was caused by them or in shipping and therefore they will not be refunding my money. So at this point I now have no wetsuit and no refund. I’ve initiated the dispute process through my credit card.