Terrible service. Avoid at all cost if you are in the EU. They CLEARLY state on their website that if you buy from one of their local shops (.de / .dk / .nl), they will ship it from within the EU. This is just NOT true. They shipped my item from the UK and I had to pay customs fees, which I refused. The item was sent back and they promised me they had fixed the issue and that I could just go ahead and order again. I gave them the benefit of the doubt, and of course, the same thing happened again. That is the definition of false advertising. I have made it very clear to them that they should remove the banner from their website or fix the shipping issue. I can see the banner is still there, but I am not about to try a third time. Just avoid them. I am 26 days into waiting for a refund on my second order. They say it's not delivered back to them. DHL says that it is.. I am so done with this company. Worst service ever.