I ordered three hazel hurdles. The delivery driver unfortunately damaged the first of these on offloading which I witnessed. Primrose agreed a £30 refund to the order but I am still waiting. Of the three hurdles the other two were built very different from the first, they had huge gaps in between the hazel and frankly would not have lasted. The delivery driver agreed that they looked very different and were light weight by comparison. I did not accept these two hurdles as I was concerned they were not of the normal quality. I am still awaiting a refund for these two hurdles which were not unloaded to me and rejected whilst in the care of the courier. Photos taken and signed with the courier. Please Primrose, uphold your customer service and process refunds efficiently.