I ordered a tree 22.3.2021, I was informed it would be delivered within 15 working days. After 15 days I chased my order to be told it would be with me this week and would definitely be fulfilling my order . After not hearing from Primrose I chased again to be told it is out of stock. I have asked for a refund and surprise surprise they have gone quiet. Avoid this company at all costs! I was then contacted by the company a few days after this review asking me to change it as they dealt with my issue. Laughable, the review is staying as it is, very poor like this company. Sheer cheek!