Ok, as a positive person I will start with advantages of Premier TEFL, which is the price. It's cheap. But cheap courses are cheap for a reason because I can't remember ever being so furious and disappointed about the service. Last summer I enrolled myself in premier TEFL course having been promised an ofqual certificate. Having finished the curriculum I paid for the cert in August 2018 and was informed I was about to receive it within 6 weeks. As it didn't arrive in 6 weeks I kept sending requests regarding it and was being mislead for months about it, with Premier team convincing me they did order it and I was on the next batch. I still have all those emails saved!! Then in January I was informed I had never been on any batch at all and my cert had never been ordered as reassessment was needed to obtain it. So I did (having taken the day off) completing it on a platform which wasn't actually suitable for that purpose, as I when I was on my last question everything just dissappeared and my 12 hours 'work was lost. Only after that was I informed re assessment platform was different from the studying one and I should have saved answers!! Didn't I have to be informed about it BEFORE I started , not after I lost the work.?? As I am a single mother with loads of other things to do, I could not afford another day off, so I was promised as much time as I needed and limitless access to my premier TEFL account. Now I am on my 3 weeks ' holiday, so last week I decided to submit my re assessment and stilll haven't got any response to the email I sent last Monday. So, I have no idea how and when I am going to find the extra time I need to complete. And yes, they we acting much faster to get me enrolled. Appaling..