Just awful, item was out of stock but it did not state this at time of ordering,they still took my money, only contact is by email, when you need to actually talk to some one, a month passed and item still out of stock,so I informed them I would not of ordered the item if I knew it was out of stock, they informed me t was due in stock soon,I then informed them that it was for my granddaughter who was due in 2 weeks, they wrote back to say they would refund my money, I am now trying to find an alternative once I get the money back. Very poor impression , but reading the reviews I am not surprised,