"Take mine and other reviewers advice on here and AVOID THIS COMPANY LIKE THE PLAGUE. I wish I had checked out these reviews before spending £307 with them on a lamp, accessories and cushions way back on the 8th Oct.
5 weeks later I still haven't received my goods and cannot get through to customer services on the phone. I had ONE response to my numerous chasing emails to their crappy, seemingly unmanned, automated email 'service'.
I am still waiting for my goods, despite being told that DPD 'lost ' my order and a new one would be sent out ASAP. This is laughable as DPD have a very stringent tracking system, unlike these jokers. I have just submitted a Visa dispute form with my bank to start the process of retrieving my money.
Absolute shambles, please save yourselves this headache and daylight robbery from this 'company' and go and shop elsewhere. Perch and Parrow should be ashamed of themselves."