So..the ordering experience great!! But it went downhill from there. Opie Oils and its Delivery partner are not on the same page. It started with me being advised that the package had been picked up and would be delivered by a certain time. I double-checked this by accessing the delivery partner tracking page (and when it worked) it told me the same story. Great..but no. Opie Oils then send out 2 emails which then directly contradicted the delivery partner's estimate of delivery. The 2 Opie Oils also directly contradicted each other, giving wildly different delivery estimates. So the customer now has no clue what is happening. So I wait all day and then 10 minutes before the quoted delivery time the delivery partner then sends another email directly contradicting their earlier statements. Severely disappointed to say the least. I then had to ring the delivery partner, through their not!! amazing phone system and then find out where the parcel was. To cut a long story short..I had to go and get the parcel myself...So the moral of this story is if you order with Opie Oils good luck on understanding the delivery promises and estimates.