This company are nothing but a bunch of fraudsters. Cold called my elderly mother, who has dementia, got her bank details and set up direct debit taking £295 for a washing machine and freezer which are of no value. Sent out a "Policy" which is not worth paper written on. Phoned and emailed to cancel policy, but given run around. Don't know why they are able to continue to trade. Suspect they have various company names, service home plan definitely one. The sad thing is that the people they are targeting, elderly and vulnerable, won't be the ones reading all these reviews. Reported to trading standards.