I ordered a king-sized bed at the beginning of December and still have not received it. The communication with Made.com is non-existent and the customer service is appalling. For weeks I have requested to speak to a manager and keep getting false promises and have heard nothing. The expected date of arrival has been set back again and even now, three months later, I still do not have a date of delivery. No one has told me about this, I have had to chase everything. Do not use this company, especially with essential furniture like a sofa or a bed. You may get lucky and your order will arrive on time, but more than likely you will not hear from them for months and you will end up with a lot of unwanted stress. .