Completely Disappointed Could Have Been Customer
Made.com advertises prices and delivery times that are completely false. I ordered a couch that upon placing in my cart and paying several thousand euros was promised it would be delivered between 8-10 weeks. Upon receiving a confirmation the delivery window said 10-12 weeks? Not to mention within a week the price dropped and upon trying to get my money back for the 350 euro drop they have done nothing to change the delivery window or refund my money. When you reach out to Made.com you're lucky to get a 24 hour response time and don't even try by phone as their availability is such a strong window. The furniture market is much more competitive and poor customer service is not appealing. I'm not satisfied with their product, they waste your time. Just go to a furniture store or partner with others to fulfill the need.
5 years ago
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MADE.COM has a 1.4 average rating from 633 reviews

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