Terrible company. SAVE YOURSELF HASSLE AND DISAPPOINTMENT - GO ELSEWHERE Such a slippery and dishonest company. I urge you to steer clear. A dining table developed patches on its veneered surface within a month of light use. A furniture inspector came, apparently independent but very likely to be paid bonuses on 'successful' findings for the company. Even he said that, in the circumstances, he felt sure that Made would offer a remedy. Made denied any manufacturing fault and washed their hands. After contacting the new CEO, they 'escalated' to another inspector who actually never even came out and backed them up, surprise surprise. They refuse to offer a repair or any solution. I'm disabled, work full time and am a carer so I am heavily dependent on excellent customer service. This fell so far short that I am committed to warning others. The CEO ignored my follow on emails. Doesn't bode well for her leadership in her new role. Note that their replies to negative reviews never offer a constructive solution, just waffle about forwarding the information or no fault being found. Trust me, John Lewis would have replaced this in a heartbeat. Save yourself the hassle and don't buy from Made.