Now selling damaged goods! I have been a customer of Made.com for many years and always appreciated the quality of their products but this is no longer the case. Made.com now send you damaged good and instead of simply collecting it and exchange it , they are now repairing it! a brand new item, repairing it! Also they have made it practically impossible to contact them directly , no email address , its live chat now, wasting everybody's time and making people even more angry, direct phone line with English people speaking was so much more professional and resolved problems so much more quickly. Made.com you have just lost a good customer! Hammond/Gouraud - Plymouth UK