Dave
Hello, I’ve put together a good few flat packs but this Damien chest of drawers takes the room 101 prize. At not much under £400 for this chipboard marvel, one would expect pilot holes for drawer runners, for drawer braces and for draw handles. 10 mm chipboard NEEDS pilot holes, but, no. Only two screws for each draw edge part. Bendy 3 mm hardboard back panels. 266 individual fixing parts. Many differing parts thrown inside common plastic bags, left for the customer to tediously separate out. If anyone else’s Damien has noisy drawer runners, it’s this: They didn’t countersink the screws that hold the runner to the sides. So they sit proud to nicely collide with the rollers on the drawers. Countersink the screws and all is fine. So easy to do but they didn’t. There are cut outs and pre drilled holes in that area which have no purpose so who knows. Have they downgraded the runners perhaps? But seems I’ll never know. No means of feedback to Made. Every “contact us” is under a specific heading written by Made, and none remotely applicable to feedback, quality, complaints etc. They’ve dropped phone contact now and there’s no email address any more either. You’re left with Chat, but it’s haphazard and “could take a while”due to the “COVID” Up until now Made’s been ok. Have bought a fair bit of stuff from them. Guess it is ok until something goes wrong, and then it seems you’re in trouble. So, no more Made for me.fr
2 years ago
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MADE.COM has a 1.4 average rating from 633 reviews

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