On May 11 2021 I ordered a winerack with expected delivery between 10-12 weeks. Today (Jan 25th 2022) I am still waiting for it. I have repeatedly had to ask proactively for a status update after them missing the communicated delivery date without any further notice. As a 'gesture' I've received the delivery costs of €10 back. These are very often for free anyway. And today this very winerack I've been waiting for for over 8 months now is on sale on their website with delivery time between 2-3 weeks. Shoot me. Every single time I've bought something from this company delivery times have shifted dramatically and their customer service is the worst ever. But really. This will be the very last thing I buy with them.