Item arrived after four months of waiting, finally; however, on in packaging it (a £480.00 sideboard) it was damaged. I’m reasonable and prepared to accept that accidents can happen but the customer service was truly woeful. A chat system to deal with issues like this, really? It took me ages to ‘chat’ with a vaguely unhelpful person who then offered me either a refund or a £22 credit or £45 store voucher!! Seriously, I’m not making that up. Even when I proposed that I hold onto the sideboard until a replacement could be sent the ‘customer service’ person appeared to ignore me and return to the three options above. Suffice to say I opted to return the sideboard. Terrible, insulting service and I’ll neither recommend nor ever use MADE again. Finally, the delivery was awful too, but I haven’t really got the inclination to go into that. Overall, dreadful!!