I ordered Jumbo XL 1.8rm Crate Kiln Dried Birch Logs at a cost of £429.99 on the 17th July 23 estimated delivery 24th July. On the 19th July I had an e-mail saying the logs would be delivered the following week. The order did not come, after many on-line 'chats' and e-mails, until the 8th August. The hold up, apparently, was slow Customs clearance - these logs are, therefore, imported. I cannot order from this site again as I live in the countryside and have to be assured that when I order I will get my order within a week especially if bad weather is forecast. So Logs Online you do not have a happy customer and I will not be dealing with you again unless you can vastly improve your delivery times.